The membership playbook

Practical writing on running a membership organisation - the members, the money, and the bits nobody warns you about. Written by people who have actually done it, not a content mill.

Renewals & payments

How many renewal reminders, and how far apart

The reminder schedule is the one part of renewals you fully control - when the first nudge goes out, how many follow, and where they land. Here's the cadence that actually recovers members, including the after-deadline touch almost everyone skips.

19 Jul 2026 8 min read
Renewals & payments

How to collect membership dues online

Members rarely refuse to pay - they just get tripped up by the faff of paying. Here is how to collect dues online in a way that takes fifteen seconds, in Indonesia.

19 Jul 2026 10 min read
Renewals & payments

How to set up recurring, auto-renewing payments

Auto-renewal lifts retention because it makes staying the effortless option - but only the honest version does. Here's how to set it up the right way, and why Indonesia usually calls for a reminder-plus-one-tap flow rather than a silent card charge.

19 Jul 2026 8 min read
Getting started

Starting a club: what actually has to happen first

You don't need a logo, a committee or a five-year plan to start a club - you need a few keen people and a regular night. Here's the light, get-going version, in seven practical steps.

19 Jul 2026 9 min read
Getting started

From a group of people to an actual association

You don't need a lawyer, a boardroom and a printed constitution to start an association - that formality is exactly what stops good ones from ever getting going. Here's the practical version.

19 Jul 2026 10 min read
Getting started

Seven kinds of membership organisation, and which one you are

A club, a professional body, a congregation and a chamber of commerce are all "membership organisations", yet almost nothing about how they run is the same. Here's a plain map of the seven main types, so you can work out which one you actually are.

19 Jul 2026 11 min read
Growth & retention

Member acquisition strategies for associations

New members are wasted on a leaky membership. Here's the honest order - value proposition, retention, the acquisition channels that actually work, and a join that takes a minute.

19 Jul 2026 10 min read
Growth & retention

How to grow your membership without running to stand still

Growth isn't new members - it's new members minus the ones slipping out the back door. Here's the honest arithmetic, and the four ordinary jobs that actually move the number.

19 Jul 2026 11 min read

Run your whole membership in one place

Anggota keeps your members, renewals, payments and events together, so the admin looks after itself and you can get back to the community. Have a go - it is free to start, no credit card.