EN, Language: English
Language
EN, Language: English
The membership playbook
Practical writing on running a membership organisation - the members, the money, and the bits nobody warns you about. Written by people who have actually done it, not a content mill.
Collecting dues by bank transfer and QRIS without chasing everyone
Most Indonesian organisations collect by transfer, which is cheap, familiar and completely silent - nothing tells you who paid. Here is how to keep the convenience and lose the chasing.
The monthly meetup, and how to get it past its third year
Regular meetups rarely die of a dramatic failure. They die of one person getting tired. Here is what makes a recurring event survive the people who started it.
Handing over a role so it does not die with you
Most volunteer roles live entirely in one person's head, which means every handover is really a small extinction event. Here is how to make a role transferable while you are still in it.
When a WhatsApp group quietly becomes an organisation
Most groups do not start as organisations. They start as a chat, an arisan, a handful of people who kept turning up. Here is how to tell when yours has crossed the line, and what to put in place the week you notice.
Family and household memberships: one fee, several people
Plenty of organisations are joined by households rather than individuals, and pricing for one person makes those families do awkward arithmetic. Here is how a household tier works, and where it goes wrong.
The member who joined for one thing and stayed for another
People almost never renew for the reason they joined. If you do not know what actually changed their mind, your recruitment message and your renewal message end up saying the same wrong thing.
Matching transfers to members: the reconciliation problem nobody warns you about
A bank statement tells you money arrived. It rarely tells you whose. This is the single most tedious job in a volunteer-run organisation, and most of it is avoidable.
People who said yes and did not come
Free events in a chat group attract an enthusiastic yes and a quiet absence. Here is why that happens, what it costs you, and the handful of changes that turn a maybe into a chair with someone in it.
Run your whole membership in one place
Anggota keeps your members, renewals, payments and events together, so the admin looks after itself and you can get back to the community. Have a go - it is free to start, no credit card.