EN, Language: English
Language
EN, Language: English
The membership playbook
Practical writing on running a membership organisation - the members, the money, and the bits nobody warns you about. Written by people who have actually done it, not a content mill.
Where new members actually come from
An honest, grouped menu of recruitment ideas for community groups - sorted from the cheapest and warmest to the slowest and most effortful, with a straight note on what each really costs and gives back. Pick two, not ten.
What happens after someone joins
A member's first few weeks quietly decide whether they renew. Here's the plain onboarding sequence - welcome, essentials, a human note, a good first match, one check-in - worked through a Jakarta futsal club.
The first ninety days of a new membership
A trimmable, timeline-based checklist for a new member's first three months - built around a Bandung hiking community and designed to be cut down to the handful of touches you'll actually keep up.
The first email a new member gets
Most welcome emails are just receipts in disguise. Here are three ready-to-use templates - for a club, a professional association and a community group - plus a bit on subject lines and timing.
Getting members taking part, not just paying
A practical, grouped set of member engagement ideas - regular rituals, real roles, communication that isn't spam, honest recognition, and community both online and in person - with straight talk about what works and what quietly burns your volunteers out.
How to increase your member retention rate
The arithmetic of retention is friendlier than it looks. Here's the short list of things that actually shift the rate for a community club - and what each one is really worth.
How to reduce member churn
Some churn is worth fighting and some isn't. Here's how to tell them apart, spot the members quietly drifting away, and start with the cheapest leak first.
Building membership tiers, and pricing each one
Most organisations that agonise over tiers would do better with one flat membership, at least to start. Here's how to decide whether you need tiers at all, how many, how to structure them, and how to price each without a revolt.
Run your whole membership in one place
Anggota keeps your members, renewals, payments and events together, so the admin looks after itself and you can get back to the community. Have a go - it is free to start, no credit card.