EN, Language: English
Language
EN, Language: English
The membership playbook
Practical writing on running a membership organisation - the members, the money, and the bits nobody warns you about. Written by people who have actually done it, not a content mill.
Member data: what to collect, and what you are now responsible for
Every field you add to a membership form is a small promise. Indonesia's personal data law made those promises legal ones. Here is the plain version for a small organisation.
The first committee meeting, and the six things to settle in it
The founding meeting sets habits that outlast everyone in the room. Here is a short agenda that decides the things people argue about later, while nobody has any reason to argue yet.
Concession and hardship rates, without the awkwardness
Somebody in your organisation cannot comfortably afford the standard fee, and they will not raise their hand. Here is how to build a quieter, kinder rate into your pricing so nobody has to ask.
The quiet months, and how to stop them turning into losses
Every membership year has stretches where nothing much happens - Ramadan and Lebaran, the long school holidays, exam season. Attendance dropping is fine. Members quietly deciding they have stopped belonging is not.
When a member cannot pay this year
Someone who has been with you for years goes quiet at renewal time. Nine times out of ten it is not that they stopped caring. Here is how to make that conversation easy to have, and cheap to resolve.
Running a bilingual organisation without doubling the work
Plenty of Indonesian organisations have members who read English and members who do not, and translating everything twice is how good intentions turn into nothing being sent at all.
Moving off the spreadsheet without losing anything
The spreadsheet got you here and it deserves some respect. Here is how to move a membership list into a real system without a bad week, and how to tell when you are ready.
The best free membership software - and what 'free' really costs you
Free membership tools come in three flavours, and each charges you somewhere - your evenings, a member cap, or maintenance. Here's how to spot the catch and when paying a little actually saves money.
Run your whole membership in one place
Anggota keeps your members, renewals, payments and events together, so the admin looks after itself and you can get back to the community. Have a go - it is free to start, no credit card.