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Guides and answers for running your organisation on Anggota.
Anggota can add tax such as GST, PPN or SST to what members pay you. Tax is off for every organisation until you switch it on, so nothing changes until you decide it should.
Open More → Settings → Tax.

The two ways of pricing give different results from the same number:
| You enter | Prices include tax (GST 10%) | Tax added at checkout (PPN 11%) |
|---|---|---|
| 110.00 | Member pays 110.00, of which 10.00 is GST | Member pays 122.10 |
| 100,000 | Member pays 100,000, of which 9,091 is GST | Member pays 111,000 |
Tax is worked out on each line of an invoice and rounded per line, so a membership with a joining fee shows the tax on each part.
Wherever a member is about to pay, Anggota shows the amount they will actually be charged, with the tax included, for example IDR 111,000 incl. PPN 11%. That covers the join page, event registration, season passes, courses, the shop checkout and the embedded widgets on your own website.
In your shop listings, prices are shown as you entered them with a short label beside them, such as inc GST or + PPN 11%. You can change that label under Settings → Tax. The cart shows the subtotal with the same label, and the checkout then shows the tax and the full total before the member pays.

Every invoice shows the tax clearly:
Your registration number is printed underneath. Receipt emails show the tax and the registration number under the amount paid.

Issued invoices never change. Each invoice keeps the rate, the tax amount and the registration number it was issued with. If you change your rate or add a registration number later, only new invoices use it.
Donations are not taxed unless you tick Donations under Charge tax on. If you do, the tax comes out of the gift rather than being added to it, so a donor who gives 100,000 is charged 100,000.
A member who signs up for automatic renewal is charged the same amount each period, tax included, as agreed when they signed up. If you change your tax settings later, members who already auto-renew keep paying that same amount. Their renewal invoices show the tax as part of it.
Still stuck? Reach your Anggota contact and we will walk you through it.
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