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Guides and answers for running your organisation on Anggota.
Club rides are for cycling, running and walking clubs whose events are really rides, so instead of a plain event you get the distance, climbing and route, pace groups that each have their own places and ride leaders, and a way for leaders to sign their group on from their phone.
If you answered Cycling or running club when you first signed in, this is already done: Club Rides is switched on and you have a Club ride event type ready to use (see quick setup). Otherwise:
Ride features (pace groups, ride leaders and leader sign-on) only work on events whose type has Events of this type are rides ticked, and once it is ticked every event of that type is a ride. It works with recurring events too, so a weekly bunch ride is set up once.
On the series page, the Rota tab shows every coming date with a leader and sweep for each group, and any group that doesn't have a leader yet is marked with an orange box. Make your changes and click Save rota. Leaders get an email the day before with their group, how many are booked, and the link to sign riders on.
On your website, in the events embed and in the member portal, the ride card shows the distance, climbing, route and each group with its pace, places left and leader's first name. Join B takes a rider straight to sign-up with that group chosen.
Riders booked on an upcoming ride also get My rides in the member portal. Under Rides you are booked on they can Switch group, as long as the other group has room and costs them the same, and they can see their own rides, distance and climbing for the season.
Leaders do not need an Anggota login for staff. In the member portal they open My rides, find the ride under Rides you lead, and:
Leaders can open their list any time, but sign-on only works from 12 hours before the ride starts until 24 hours after it.
Anyone scanned or added who had not booked joins that group for free. A rider on the waitlist who turns up and is signed on gets the place. Every sign-on is recorded as attendance, so points and attendance history work as for any event.
Undo a mistake: tap the green Signed on button next to the rider. A leader can only undo sign-ons a leader made. If the club signed the rider on (for example at the desk or from the admin list), the leader sees a message asking them to ask the club to change it. Undoing a walk-up also cancels the place they were given, and if the group was full, that place goes to the next person on its waitlist.
Call the ride off: tick Ride leaders can call a ride off under Settings → Features to give leaders a Call the ride off button, for example for bad weather. Only leaders get it (not sweeps), and only before the ride starts. It cancels the date and emails everyone booked. The club owner also gets a Ride called off by a leader email with a link to see who was booked and how many had paid, as they may need refunds.
Still stuck? Reach your Anggota contact and we will walk you through it.
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