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Guides and answers for running your organisation on Anggota.
If something happens on a regular schedule (weekly training, a Sunday ride, a monthly committee meeting), you set it up once and Anggota creates every date for you. Each date is its own event, so it has its own bookings, attendance and changes, and members book the dates they want.
The tickets, prices, member prices, questions and details of the first date are copied onto every new date. Times stay in your local time, including across daylight saving: a 6:30am ride stays at 6:30am.
Open any date and edit it. In the bar at the top, next to Save, choose under Apply these changes to:
The same choice appears when you add, edit or remove a ticket on a date.
If a date is still a draft, its bar and banner show Publish all upcoming dates. That button publishes every upcoming date in the series, not just the one you are looking at.
Dates that already have bookings still get content changes (description, location, prices for new buyers), but they are never moved to a new time without you. If a time change skips any, Anggota lists them so you can open each one.
For a public holiday or bad weather, open the series page (or the date) and click Cancel next to the date. Everyone booked on it gets the Event Date Cancelled email. Paid bookings are not refunded automatically: the series page lists who paid for a cancelled date so you can refund them from their invoice or move them to another date.
On the series page, the Schedule tab lets you change the days, the start time, the length and how far ahead dates are created. Future dates that no longer fit the new pattern are removed, unless someone has booked them, in which case they are kept and listed so you can decide what to do.
End this recurring event stops new dates after the day you choose. Future dates nobody has booked are removed. Past dates, attendance and payments are always kept.
Each date has its own tickets and its own capacity, and works exactly like a one-off event:
A season ticket lets someone pay once and be booked onto every date in a period, for example "Term 4" or "Summer season".
When a season ticket is paid (or straight away, if it is free), the holder is booked onto every date still to come that it covers, including dates created later. They get the Season Ticket Confirmation email. Under Holders you can see who bought it and cancel one: the holder loses their place on future dates, and money is not refunded automatically.
On your website and in the events embed, a recurring event shows once, as its next date, with how it repeats. Its page lists the other upcoming dates and any season ticket on sale. In the member portal, members also see every date they have booked.
Still stuck? Reach your Anggota contact and we will walk you through it.
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