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Guides and answers for running your organisation on Anggota.
The QR / manual payment flow is built around how a lot of organisations really get paid: a member scans a code, pays from their own bank app, and then tells you it is done. The sections below follow it from start to finish.

That button does not mark the payment as confirmed, because all it tells you is that the member says they've paid, which isn't proof. Instead it:
Open Money → Payments and you will see a To match panel at the top, listing these notifications. The Money tab shows a count badge while any are waiting, and Today lists them as a job, so you can see there is work to do without opening the page.
When your accounts team confirms the money has landed in the bank, they open Money → Payments and either:

The Money tab has two main pages: Payments and Invoices. Each has its own filters, and both have a Contact filter. To see just one person's transactions, start typing a name or email, pick them from the list, then click Apply filters. It searches your whole membership, so it stays fast even with thousands of contacts.
Donations are not listed here. If you take donations, they have their own Donations tab on Money.

Tip: this keeps a clean audit trail, because every member who says "I've paid" is on one list, linked to the exact invoice and amount, so nothing slips through and no one gets chased twice.
Still stuck? Reach your Anggota contact and we will walk you through it.
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